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| Home > Shipping and Return policy |
Return Policy
1)You may return any non-furniture items for store credit only. Shipping
fees are non refundable. Customers are responsible for return freight.
2) All claims must be made within 14 days of receipt.
3)All returns must be in original package.
Furniture Return Policy
Every item in our store is carefully inspected before leaving our warehouse.
In the event that damage occurs in transit, please notify us at Surprise
Surprise (212) 777-0990, and local shipping Co. immediately.
IMPORTANT: SHIPPING FEES ARE NON REFUNDABLE.
Shipping Policy
All packages are shipped using UPS ground. Shipping rates are subject to
change based on size and weight of the packages, and are calculated at time of
checkout. Expedited shipping is available upon request only. Please contact
Surprise Surprise at (212) 777-0990 after placing your order to arrange for
other shipping methods.
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